Returns & Exchanges

At Concrete, we stand by the quality of our fashion-forward pieces and offer a 30-day window for returns or exchanges on all unworn items with original tags attached. We strive to make the process as seamless as possible to ensure your wardrobe is a perfect fit.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Place the items in their original packaging, ensuring all tags are intact and the garment is in its original, unworn condition.

• 3.
  Label and Ship

  Print the prepaid shipping label provided by our portal, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.